For product teams
Give your product team AI workflows they can trust
Your team has customer interviews, surveys, feedback and product data. AI can help them make sense of it, but only when people know how to set up the work, check the findings and use the results appropriately.
I train PMs, designers and researchers to build reliable AI workflows for customer discovery, evidence analysis and product decisions.
From practical individual sessions to private team cohorts, the training is built around the way your team actually works.
Teams and individuals trained at
What your team will learn
- Turning customer interviews and feedback into structured evidence.
- Investigating problems across multiple customer sources.
- Analyzing surveys and product feedback.
- Checking AI-generated findings against their sources.
- Identifying contradictions, missing context and unreliable conclusions.
- Building repeatable skills and agent workflows.
- Understanding where synthetic users are useful and where they are risky.
Three ways to work together
Small teams
Course seats
Give team members access to existing courses. Same content, same feedback, lower price per person.
- 20% off 2+ seats
- 25% off 10+ seats
Medium to large teams
Private cohort
Train on your own product questions and customer data. The team works through a tailored curriculum using the questions and evidence that matter to the organization.
Start with a 30-minute call to understand goals, tools, existing processes and data restrictions.
Building buy-in
Keynote
Make better decisions about where AI belongs in your product process. 60–90 minutes, remote or in person: what reliable AI customer analysis looks like, where problems still hide, and what the evidence says about synthetic users.
Need self-paced access for the wider org? Course materials are available per seat, with immediate access and no minimum group size. Ask for pricing.
Private cohorts and keynotes are services delivered live and invoiced directly. They aren't sold through our online checkout.
What team leads say
Caitlin’s work was actionable and we could see the impact she had on the team right away. She has a thorough understanding of startup culture and corresponding challenges.
We’re all seeing results from our LLM that are miles away from what we were getting before. I feel like it would have taken us years to figure out what you showed us in hours.
Tell me what your team needs to do differently
Send me:
- Team size
- Roles involved
- What you want AI to help with
- Which tools and data the team can use
- Desired timing
The goal isn’t to get your team using more AI
It’s to get them using AI well enough that the work becomes useful, repeatable and trustworthy.